Shipping policy
Shipping Policy – Niamatbrothers Online Store
At Niamatbrothers, we are committed to delivering your orders safely, quickly, and efficiently across Pakistan.
Order Processing
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All orders are processed within 1–3 business days after confirmation.
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Orders placed on Sundays or public holidays will be processed on the next working day.
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Customers may receive a confirmation call or message before dispatch.
Delivery Coverage
We currently deliver across Pakistan, including:
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Islamabad
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Rawalpindi
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Lahore
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Karachi
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Peshawar
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Multan
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Faisalabad
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Other major cities and towns
Estimated Delivery Time
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Islamabad & Rawalpindi: 1–2 working days
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Major Cities: 2–4 working days
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Remote Areas: 4–7 working days
Delivery times may vary due to courier delays, weather conditions, or public holidays.
Shipping Charges
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Standard delivery charges apply based on product size, weight, and location.
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Free shipping may be offered on selected items or promotional campaigns.
Cash on Delivery (COD)
Cash on Delivery service is available in most areas of Pakistan.
Customers are requested to provide accurate contact details and complete delivery addresses to avoid delays.
Order Tracking
Tracking information may be shared via SMS, WhatsApp, phone call, or email once the order has been dispatched.
Delivery Attempts
Courier companies may attempt delivery up to two times. Orders may be cancelled if the customer remains unavailable.
Damaged or Incorrect Items
If you receive a damaged or incorrect item:
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Contact us within 24 hours of delivery.
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Share product images and order details for verification.
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Eligible claims will be processed according to our return policy.
Customer Support
Email: niamatbrothers@gmail.com
Phone: 0317-6001288
Niamatbrothers reserves the right to modify or update this Shipping Policy at any time without prior notice.